Candidate Services
Everything you need to know about HEXCO examinations, registration, results, and support services for candidates.
Welcome to Your Success Journey
At HEXCO, we are committed to supporting your educational journey every step of the way. Whether you're preparing for examinations, checking results, or seeking guidance, we provide comprehensive resources and support to help you achieve your goals.
Exam Resources
Access timetables, guidelines, and study materials
Registration
Easy online registration for all examinations
Support Services
Get help when you need it from our team
Important Dates
Mark your calendar for upcoming examinations and deadlines
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Examination Timetables
View examination schedules, important dates, and venue information for all HEXCO examinations.
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HEXCO Guidelines on Writing of Examinations
Official examination guidelines and regulations for all HEXCO candidates. Please read carefully and adhere to all requirements.
2023 Edition - Mandatory Compliance Required
Mandatory Compliance Notice
Every candidate must read, understand, and strictly adhere to these guidelines. Any deviation may result in disqualification from examinations. These guidelines should be read in conjunction with the HEXCO National Examinations General Operational Regulations (2012 Revised 2023).
1Entry Requirements
Required Documentation:
- Proof of Registration: Individual Confirmation of Entry for the subject
- Valid Identification: National Registration Card or valid passport
- Important: Candidates without proper identification will NOT be allowed to enter the examination room
⏰ Arrival Time: Candidates must be seated 15 minutes before the examination starts. Late arrivals (after 30 minutes) will NOT be admitted.
2Prohibited Items & Conduct
STRICTLY FORBIDDEN - Automatic Disqualification
Examination Conduct Rules:
- •No candidate may leave the examination room until at least one hour after commencement
- •Candidates will NOT be allowed to leave in the last 30 minutes of the examination
- •Visits to rooms of convenience must be escorted by an invigilator
- •No discussions or consultations between candidates are permitted
3Answer Script Requirements
✓ Required Actions:
- ✓Record serial number of answer booklet
- ✓Sign in on examination identification register
- ✓Use same color ink throughout (script & register)
- ✓Do rough work in examination scripts (draw line through it)
- ✓Ensure script is intact when submitting
✗ Prohibited Actions:
- ✗Writing names inside or outside answer booklet
- ✗Tearing sheets from answer book
- ✗Using different colors of ink
- ✗Using scrap paper (not allowed)
- ✗Writing anything in question papers
⚠️ Alert Invigilator: If you receive an answer booklet that is torn, has loose pages, blurred serial number, or faint lines, immediately alert the invigilator for replacement.
4Examination Malpractices & Consequences
⚠️ DISQUALIFICATION OFFENSES
The following will result in IMMEDIATE DISQUALIFICATION and ONE (1) YEAR SUSPENSION from all HEXCO courses:
⚠️ RESULT NULLIFICATION OFFENSES
The following will result in NULLIFICATION of examination results:
- •Writing names inside or outside the answer booklet
- •Failure to write candidate details on cover page of script
- •Using different handwriting in the same answer script
⚠️ ANY FORM OF CHEATING DISCOVERED BEFORE, DURING, OR AFTER MARKING WILL LEAD TO DISQUALIFICATION ⚠️
5Computer-Based Examinations
Additional guidelines apply for computer-based examinations:
Before Examination:
- •Computers cleaned of previous work
- •Required software installed and tested
- •Network disabled for examination
- •Backup power source available
During Examination:
- •Type script number and candidate number as header
- •Save work continuously in designated folder
- •No personal storage media allowed
- •Saving is part of examination (within 3 hours)
⚠️ Important: Every printed answer sheet MUST have script serial number and candidate number. Sheets without these details will NOT be marked and will receive a zero score.
After Examination:
- •Transfer work to institution-provided CD/memory stick
- •Print work in chronological order of candidate numbers
- •Submit both hard copy (printout) and soft copy (CD/memory stick)
- •No network printing allowed
Compliance is Mandatory
These guidelines are designed to ensure fairness, integrity, and standardization across all HEXCO examinations. Every candidate is expected to familiarize themselves with and strictly adhere to these regulations.
Need the Complete Document?
Download the full HEXCO Guidelines on Writing of Examinations (2023 Edition)
Appeal and Review
Submit appeals for examination results or request reviews through our transparent and fair process.
Result Appeals
If you believe there has been an error in the marking or grading of your examination, you can submit an appeal for review.
Script Review
Request to view your marked examination script to understand how your answers were assessed and where marks were awarded or deducted.
Appeal Process
Complete the online appeal form and pay the fee
Independent panel reviews your script and appeal
Receive written decision with detailed explanation
Marks updated if successful, fee refunded
Need help with the appeal process?
Contact Appeals OfficeFrequently Asked Questions
How do I register for examinations?
You can register online through our candidate portal. You will need your institution details, personal information, and payment confirmation. Registration typically opens 3 months before examination dates.
When are examination results released?
Results are typically released 6-8 weeks after the examination date. You will be notified via SMS and email when results are available in the portal.
What documents do I need for registration?
You need a valid ID, passport-size photographs, academic transcripts, and proof of payment. International candidates may need additional documentation.
How can I appeal my examination results?
Appeals must be submitted within 30 days of result publication through the appeals portal. A fee is required and will be refunded if the appeal is successful.
Are HEXCO certificates internationally recognized?
Yes, HEXCO certificates are recognized internationally and align with global competency standards. Many graduates use these qualifications for further studies abroad.
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